OUR DUTY​
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At Indy Escapes, we are committed to protecting your privacy. We only collect the personal information necessary to provide you with our services and to improve your experience with us. Below outlines how we handle your personal data.
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1. Data Sharing
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We do not share your personal information (e.g. email address, phone number, or travel details) with any third party not directly associated with Indy Escapes or necessary for the operation of your trip.
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2. Use of Your Information
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We will only use your personal details to:
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Send you information related to your trip with Indy Escapes.
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Contact you with relevant updates or offers via our newsletter (if subscribed).
You can opt out of receiving our newsletter at any time via the unsubscribe link included in every email. Once unsubscribed, your email address will be removed from our mailing list.
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3. Advertising & External Links
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Our website may display ads or contain links to third-party websites. While we aim to provide trusted content, we are not responsible for the privacy practices or content on those external sites.
Some advertising partners, such as Google, may use cookies to display targeted ads based on your browsing behaviour. You can opt out of Google's use of cookies by visiting the Google Ad Settings.
4. Payment Security
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All online payments made through Indy Escapes are processed securely via a trusted third-party payment gateway. We do not store your credit card details on our servers. Each transaction is encrypted and securely submitted with a unique transaction ID, which can be used to trace payments if needed.
5. Data Collection
We collect personal information (name, contact details, passport info, etc.) solely to:
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Process your booking.
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Communicate important pre-departure or tour information.
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Deliver the travel services you request.
Information may be collected from you directly, or from a third party acting on your behalf (e.g. a friend booking for a group).
6. Contests, Subscriptions & Communication
If you enter a giveaway, contest, or subscribe to our newsletter, we may collect personal information to deliver those services. We will never sell or misuse your information.
7. Job & Staff Applications
If you apply to work with Indy Escapes, we may collect your name, CV, employment history, references, and other information required to evaluate your suitability for the role. This data will be handled confidentially.
8. Agent & Partner Information
For agents or partners booking on behalf of others, we may collect relevant business information to support bookings and issue commission as per agreement. Information collected is used solely to fulfil this function.
9. Your Rights & Choices
Providing certain personal details is optional, though in some cases may affect our ability to deliver a requested service. You are entitled to request access, updates, or deletion of your personal data at any time by contacting us.
10. Operating Companies
Indy Escapes are operated by Indy Escapes Pty Ltd
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Contact: For privacy-related queries or to request removal of your information, please contact: Indy Escapes - info@indyescapes.com.
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